Frequently Asked Questions


1. What types of batteries does RB Battery supply?

RB Battery supplies a wide range of batteries including automotive batteries, deep cycle batteries, EFB/AGM batteries, motorcycle batteries, and industrial batteries for various applications.

2. Where are RB Battery products made?

While our HQ is in Thailand, our batteries are manufacturing bases are in Thailand, Malaysia and Vietnam, utilizing advanced technology and strict quality control standards to ensure long-lasting performance and reliability.

3. Do RB Batteries meet international standards?

Yes, all RB Battery products comply with international quality standards such as ISO 9001, ISO 14001, and TS16949, ensuring consistent performance and safety.

4. How can I choose the right battery for my vehicle or equipment?

You can use our product catalog (Download link) to match your vehicle or equipment specifications. For personalized assistance, contact our support team by using our contact us link, via whatsapp or email.

5. Where can I buy RB Batteries?

RB Batteries are available through our global distribution network and you can contact us via whatsapp or email, directly to support connecting you to our closest distributor.

6. What is the warranty on RB Batteries?

Warranty terms vary by product and region. Typically, our batteries come with a 12 to 24-month warranty. Please check with your local distributor for specific terms.

7. How should I maintain my RB Battery for optimal performance?

Regularly check the battery terminals, keep them clean, and ensure the battery is properly charged. Refer to our Battery Maintenance Guide for detailed tips.

8. Are RB Batteries environmentally friendly?

Yes, we are committed to sustainability. We focus on lead acid batteries as these batteries are over 99% recyclable, and we follow eco-friendly manufacturing practices to reduce environmental impact.

9. How can I become a distributor or partner with RB Battery?

We welcome new partnerships! Visit our contact our business development team via our contact us page, email or reach out to us via WhatsApp to get started.

10. What is the difference between AGM and EFB batteries?

AGM (Absorbent Glass Mat) batteries are designed for high-performance vehicles and offer superior charge acceptance and deep cycling capabilities. EFB (Enhanced Flooded Battery) is ideal for start-stop systems and provides improved durability over standard flooded batteries.

11. Can RB Batteries be used in extreme climates?

Yes, RB Batteries are engineered to perform reliably in hot and cold climates, making them suitable for use in tropical, desert, and sub-zero environments.

12. How long do RB Batteries typically last?

Battery lifespan depends on usage and maintenance, but RB Batteries are built to last 2 to 5 years under normal operating conditions.

13. Do you offer technical support or after-sales service?

Yes, we provide technical support, product training, and after-sales service through our global network of partners and distributors.

14. Are RB Batteries suitable for solar or renewable energy systems?

Yes, our deep cycle batteries are ideal for solar, wind, and off-grid energy storage systems, offering long life and high discharge performance.

15. What safety features are built into RB Batteries?

RB Batteries include features such as flame arrestors, sealed maintenance-free designs, and vibration resistance to ensure safe and reliable operation.

16. Can I recycle my old RB Battery?

Absolutely. We encourage responsible disposal. Please return used batteries to an authorized recycling center or your local RB Battery distributor.

17. How do I know when my battery needs replacing?

Common signs include slow engine crank, dim lights, battery warning light, or a battery older than 3 years. A professional test can confirm its condition.

18. Do you ship internationally?

Yes, RB Battery exports to over 80 countries worldwide. We comply with international shipping regulations for hazardous materials.

19. How can I contact RB Battery for inquiries or support?

You can reach us via our Contact Us page, email, or through our official WhatsApp chat.